Got questions about LoadMate? Find your answers below.
LoadMate is a digital platform that helps you book trucks easily for local and cross-border deliveries.
We offer a range of vehicles including 1-ton, 3-ton, and 7-ton pickups, Closed Box, TIR trucks, as well as trailers and flatbeds for heavier or larger shipments. Just tell us your load and we’ll match the right truck.
We currently operate across the UAE and offer cross-border services to Saudi Arabia, Oman, Bahrain, and other GCC countries in MENA.
You can contact us through:
• WhatsApp
• Phone call
• Contact form on our website
Soon, we’ll also launch our online booking platform
Yes! We provide live updates and shipment tracking, so you always know where your goods are.
Our rates depend on distance, vehicle type, load weight, and urgency. You can request a quick quote through our online booking platform.
Yes. We do offer same-day or urgent dispatch services depending on truck availability. Extra charges may apply.
Yes, you can pre-book your shipment in advance. Just share your delivery date and time, and we’ll arrange it.
We handle general cargo, FMCG goods, industrial materials, pallets, machinery parts, refrigerated goods and more. We do not currently handle hazardous or restricted items.
Yes, LoadMate offers Haulier insurance facility as per NAFL during transportation, which is included in the transport cost.
By default, cargo insurance is not included in the standard transport rate. You can choose to add it while booking your shipment; an additional fee will be applicable.
We're here to help! Just reach out to our support team and we'll guide you through everything from pricing to booking and custom needs.
At LoadMate, we treat your cargo like our own and go the extra mile to keep your shipments safe and on time.